How to Visit Our Outpatient Clinics

How to Visit Our Outpatient Clinics at Kano General Hospital: this guide explains reception hours, first-time and follow-up visits, referral letters, appointment changes, what to bring, and how to check the physician schedule.

• Consultation Hours
• Physician Schedule
• For First-Time Visitors
• Requests for Outpatient Visitors
• Pre-Visit Questionnaire

Consultation Hours

Reception Hours

Morning
08:30-12:45

Afternoon
13:00-16:45
Monday-Friday only

Consultation Start Time

09:00

Closed Days

Sundays, national holidays, and year-end/New Year holidays

Some departments close reception earlier. Please check the physician schedule below and complete reception before each department’s cut-off time.

Physician Schedule

Tap a department tab to display the physician schedule below it across the full width.
Numbers in parentheses indicate the week of the month.

How to Read This Schedule

* Please check here for registration start times.
* Numbers in parentheses () indicate the week number of the month.

Internal Medicine
＋

Internal Medicine Schedule

Internal Medicine provides outpatient care for a wide range of general medical conditions. Below, you can see consultation times and attending physicians by day.

Session / Time			Mon	Tue	Wed	Thu	Fri	Sat
AM	Exam 1	9:00 – 12:45	Kubota	Kubota	Sakai	Hara	Ogita ※Rheumatology	Tokuyama (1, 3, 5)
								Sakai (2, 4)
	Exam 2		Kano (Until 12:00)	Takeda	Hara	Itakura	Kishimoto	—
								—
	Exam 3		Nakagawa ※Diabetes (Reservation) (Until 11:30)	Kimura	Takashima	Nakagawa ※Diabetes (Reservation) (Until 12:00)	Sasagawa ※Diabetes (Until 12:00)	—
					Hosoi ※Diabetes (Until 12:00)
PM		14:00 – 16:45	Kitanaka	Tokuyama ※Diabetes	Enomoto	Seiki	Shiba	—
						Nakagawa ※Diabetes (Reservation) (14:30-15:45)

Surgery
＋

Surgery Schedule

Surgery consultations are held in the morning and afternoon. However, some sessions may be reserved for operations.

Session / Time		Mon	Tue	Wed	Thu	Fri	Sat
AM	9:00 – 12:45	Tanaka	Yano (From 9:30)	Tanaka (1, 3, 5)	Tanaka	Kawasaki	In rotation
				Mukai (2, 4)
PM	14:00 – 16:45	Mukai	Surgery (OP)	Tanaka (1, 3, 5)	Mukai	Kawasaki	—
				Mukai (2, 4)

Orthopedic Surgery
＋

Orthopedic Surgery Schedule

Orthopedic Surgery provides consultations for bone, joint, spine, and musculoskeletal conditions. Please note that some clinics are reservation-based.

Session / Time			Mon	Tue	Wed	Thu	Fri	Sat
AM	Exam 1	9:00 – 12:00	Shimizu	Morimoto	Adachi	Morimoto	Shimizu	Nouda (4) ※Osteoporosis Clinic
	Exam 2	9:00 – 12:00	Nouda	Nouda	Shimo (Reservation)	Hayama	Yasuda	Yasuda
	Exam 3	11:45 – 12:45	—	Asai (Reservation)	—	—	—	—
PM		14:00 – 16:45	Mibata (Reservation) (Until 16:00)	—	Okayoshi ※Joint Clinic (Reservation)(1, 3)	Shimo (Reservation)	—	—

* Rehabilitation reception hours: 8:30 – 12:00 (AM).
* For consultation or a second opinion, please click here.
* For patient referrals, please click here.

Neurosurgery
＋

Neurosurgery Schedule

Neurosurgery consultations are available for brain, nerve, and related conditions. The schedule includes reservation-based sessions and specialty clinic notes.

Session / Time			Mon	Tue	Wed	Thu	Fri	Sat
AM	Exam 1	9:00 – 12:00	Miyata	In rotation	Kuroda	Yasuda (M)	Yasuda (T)	Yasuda (M) ※Dementia Clinic (1, 2)(Reservation)
	Exam 2		Fukuo	—	—	Kuroda	Fumoto (Reservation) (From 10:30)	—

Cardiovascular Medicine
＋

Cardiovascular Medicine Schedule

Cardiovascular Medicine provides care for heart and vascular conditions. In addition, pacemaker clinic sessions are held on designated weeks.

Session / Time		Mon	Tue	Wed	Thu	Fri	Sat
AM	9:00 – 12:00	Zushi	Tani	Harada	Yagi	Tani	—
PM	14:00 – 16:45	Surgery (OP)	Higuchi	Pacemaker Clinic (1, 3)	—	Surgery (OP)	—

Neurology
＋

Neurology Schedule

Neurology consultations are available on selected weekdays and Saturdays. Please check the table before visiting.

Session / Time		Mon	Tue	Wed	Thu	Fri	Sat
AM	9:00 – 12:00	Baba	—	Baba	—	—	In rotation
PM	14:00 – 16:45	—	—	—	—	Nagano	—

Plastic Surgery
＋

Plastic Surgery Schedule

Plastic Surgery consultations are available for conditions requiring reconstructive or surgical care. Some sessions may be reserved for operations.

Session / Time		Mon	Tue	Wed	Thu	Fri	Sat
AM	9:00 – 12:00	Okuno	Okuno	Kitaguchi	—	Kitaguchi	—
PM	14:00 – 16:00	Okuno	Okuno	Kitaguchi	Surgery (OP)	Kitaguchi	—

Ophthalmology
＋

Ophthalmology Schedule

Ophthalmology provides consultation, testing, and operation sessions. Please check the session type before visiting.

Session / Time		Mon	Tue	Wed	Thu	Fri	Sat
AM	9:00 – 11:00	Nishiyama	Takahashi	Nishiyama	Nishiyama	Nishiyama	—
PM	14:00 – 15:00	Nishiyama	Testing	Surgery (OP)	Testing	Testing	—

Otolaryngology (ENT)
＋

Otolaryngology (ENT) Schedule

Otolaryngology, also known as ENT, provides care for ear, nose, and throat conditions. The department has morning and afternoon sessions on selected weekdays.

Session / Time		Mon	Tue	Wed	Thu	Fri	Sat
AM	10:00 – 12:45	Kaneda	Kaneda	Kaneda	—	Kaneda	—
PM	14:30 – 16:30	Kaneda	Kaneda	Kaneda	—	Kaneda	—

Urology
＋

Urology Schedule

Urology provides consultation and testing sessions. Since consultation times may differ by day, please confirm the table before visiting.

Session / Time		Mon	Tue	Wed	Thu	Fri	Sat
AM	9:00 – 11:30	Sakaeda	Sakaeda	Sakaeda (Until 11:00)	Surgery (OP)	Sakaeda	—
PM	14:00 – 16:45	Testing	Surgery (OP)	—	—	—	—

Dermatology
＋

Dermatology Schedule

Dermatology consultations are available on selected weekdays. Please check the doctor and time before your visit.

Session / Time		Mon	Tue	Wed	Thu	Fri	Sat
AM	9:00 – 12:00	Taniguchi	Kita (9:30-12:30)	—	Taniguchi	—	—
PM	13:00 – 16:00	—	—	—	—	—	—

Gynecology
＋

Gynecology Schedule

Gynecology consultations are available on selected weekdays. Please confirm the schedule before visiting.

Session / Time		Mon	Tue	Wed	Thu	Fri	Sat
AM	9:00 – 12:30	Nishizaki	—	Nishizaki	—	Nishizaki	—

Dialysis Center
＋

Dialysis Center Schedule

Below is the Dialysis Center schedule. In addition, please contact the hospital if you need details about dialysis appointments or temporary dialysis.

Session / Time		Mon	Tue	Wed	Thu	Fri	Sat
AM	9:00 – 14:00	Kano (T)	Omachi	Kano (T)	Kano (T)	Taniyama	Kuratsukuri
PM	15:30 – 22:00	Harimoto	—	Kuratsukuri	—	Taniyama	—

Before Visiting

Outpatient Visit Guide

For First-Time Visitors

Most health issues occur unexpectedly. For this reason, first-time visitors do not need an appointment. Please come directly to the reception desk and complete the first-visit registration procedure. First-visit appointments are not available.

Depending on the department, there may be days without consultation, or consultation may be suspended due to emergencies or other unavoidable circumstances. Please check the physician schedule in advance or call the hospital before visiting.

Kano General Hospital has 300 beds, which classifies it as a hospital with 200 beds or more under Ministry of Health, Labour and Welfare Notification No. 496. For general and specialty outpatient visits, patients are therefore asked to bring a referral letter from their primary doctor or local medical institution.

Patients who visit without a referral letter will be charged an additional 1,650 yen, tax included, as a special medical care fee in addition to the regular first-visit and medical fees.

For Returning Patients

To reduce waiting times and help patients receive care smoothly, follow-up visits are handled by appointment. When you visit, please consult your doctor in the examination room and receive an appointment slip for your next visit.

Follow-Up Appointments

Please speak with your doctor during your visit.

Changing or Canceling Appointments

• Weekdays (Monday-Friday): 12:00-16:00
• Information Desk: 06-6351-0868

Appointment changes are not available on Saturdays, Sundays, national holidays, or during the year-end/New Year holidays. Same-day appointment changes cannot be accepted. If you arrive late, you may still be seen during consultation hours, but patients who arrive at their scheduled time will be given priority.

For Patients with a Referral Letter

If your primary doctor or local clinic determines that you need further detailed testing, surgery, chemotherapy, other advanced treatment, or hospitalization, our specialists will provide care. Please bring your referral letter, also known as a medical information form, when visiting.

Kano General Hospital also works with nearby medical institutions as an open system hospital using a registered-doctor system. If a registered doctor has contacted us in advance to refer you, please come on the designated day and bring your referral letter.

Requests for Outpatient Visitors

Health Insurance Card and Medical Certificates

Please bring your My Number health insurance card or standard health insurance card, your medication notebook, and any medical certificates you have, such as infant, elderly, or pollution-related medical certificates. Please present them at the first-visit or follow-up reception desk.

Important: Originals are required. Copies cannot be accepted. If you do not bring your insurance card or only bring a copy, the full cost of the visit will be charged to you.

Medical certificates must be presented together with your health insurance card. A medical certificate cannot be used on its own. Patients with appointments must also bring the original documents.

If Your Insurance Card, Medical Certificate, or Personal Details Change

If the details of your health insurance card or medical certificate have changed, or if you are no longer eligible to use them, please notify reception before your consultation. Please also notify reception if your address, telephone number, or other contact details have changed.

Patient Registration Card

If you have a patient registration card, please bring it with you whenever you visit. If you lose your card and need it reissued, a reissue fee of 550 yen, tax included, will be charged.

If You Do Not Have a PokeMed Account

PokeMed is an app service that can be used instead of a physical patient registration card. By using PokeMed, you do not need a physical card and do not need to worry about losing it. The service is free permanently.

For details, please see PokeMed.

If You Have a Referral Letter or Other Medical Documents

If you have a referral letter, also known as a medical information form, from another medical institution, please present it at reception. If you can also bring materials used by your previous doctor for diagnosis, such as X-ray films, they may help us understand your condition more quickly, reduce the burden of duplicate testing, and decide on an appropriate treatment plan.

Infection Prevention

Kano General Hospital works to prevent healthcare-associated infections. To help prevent infections in the hospital, we ask outpatient visitors to wear a mask and cooperate with infection prevention measures.

Helpful Public Information

For general information about healthcare services in Japan, you may also refer to the Ministry of Health, Labour and Welfare.

Pre-Visit Questionnaire

Since March 2020, Kano General Hospital has used Ubie, an AI-assisted pre-visit questionnaire system. You can complete the questionnaire easily from a computer, tablet, or your own smartphone, including from home before coming to the hospital. Please use it as a pre-visit questionnaire before your appointment.