{"id":9065,"date":"2026-05-12T09:55:50","date_gmt":"2026-05-12T00:55:50","guid":{"rendered":"https:\/\/www.heartfull.or.jp\/kano\/?page_id=9065"},"modified":"2026-07-09T13:57:13","modified_gmt":"2026-07-09T04:57:13","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.heartfull.or.jp\/kano\/frequently-asked-questions","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"KoteiPage_Wrap\">\n<h2 class=\"KoteiPage_Title\">Frequently Asked Questions <span class=\"faq_hint\">(Click to expand)<\/span><\/h2>\n<p class=\"KoteiPage_Text\">Frequently Asked Questions about medical check-ups and health screenings at Kano General Hospital are listed below. First, check the items on reservations, access, gastroscopy, upper GI series, payment, reports, CT, MRI, and women\u2019s health screenings.<\/p>\n<p class=\"KoteiPage_Text\">Use these Frequently Asked Questions before your visit to understand the examination flow, important precautions, and contact options. Also, contact our Health Management Center if you need help choosing a course or optional examination.<\/p>\n<div class=\"Pg_HeroBox\">\n<p><a class=\"Pg_HeroLink\" href=\"https:\/\/www.heartfull.or.jp\/kano\/wp-content\/uploads\/2023\/09\/IMG_1107-scaled.jpg\"><\/p>\n<p><\/a><a class=\"Pg_HeroLink\" href=\"https:\/\/www.heartfull.or.jp\/kano\/wp-content\/uploads\/2026\/07\/aa26426f95aa140606a73e229d708bfe.png\"><img fetchpriority=\"high\" decoding=\"async\" class=\"Pg_HeroImg alignnone\" src=\"https:\/\/www.heartfull.or.jp\/kano\/wp-content\/uploads\/2026\/07\/aa26426f95aa140606a73e229d708bfe.png\" alt=\"Frequently Asked Questions about medical check-ups and health screenings at Kano General Hospital Health Management Center\" width=\"1672\" height=\"941\" \/><\/a><\/p>\n<div class=\"Pg_HeroShade\">\u00a0<\/div>\n<\/div>\n<ul class=\"KoteiPage_DepartmentList\">\n<li><a class=\"KoteiPage_DepartmentLink\" href=\"#reservations-access\">Reservations and Access<\/a><\/li>\n<li><a class=\"KoteiPage_DepartmentLink\" href=\"#gastroscopy-upper-gi-series\">Gastroscopy and Upper GI Series<\/a><\/li>\n<li><a class=\"KoteiPage_DepartmentLink\" href=\"#reports-payment-follow-up\">Reports, Payment, and Follow-Up<\/a><\/li>\n<li><a class=\"KoteiPage_DepartmentLink\" href=\"#brain-dock-ct-mri\">Brain Dock, CT, and MRI<\/a><\/li>\n<li><a class=\"KoteiPage_DepartmentLink\" href=\"#female-patients\">For Female Patients<\/a><\/li>\n<li><a class=\"KoteiPage_DepartmentLink\" href=\"#contact-us\">Contact Us<\/a><\/li>\n<\/ul>\n<h3 id=\"reservations-access\" class=\"KoteiPage_SubTitle\">Frequently Asked Questions About Reservations and Access<\/h3>\n<div class=\"faq_list\">\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q1. How do I make a reservation?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> Make a reservation by phone on weekdays between 12:00 PM and 4:00 PM.<\/p>\n<p class=\"KoteiPage_Text\">Before calling, check your preferred date, course, and optional examinations. As a result, staff can guide you more smoothly.<\/p>\n<\/div>\n<\/details>\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q2. Is parking available?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> Yes. A multi-story car park is available. However, vehicle size restrictions apply.<\/p>\n<p class=\"KoteiPage_Text\">For details, refer to the <a href=\"\/kano\/access_directons\">Access<\/a> page. Also, contact us in advance if you plan to use the car park.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<h3 id=\"gastroscopy-upper-gi-series\" class=\"KoteiPage_SubTitle\">Gastroscopy and Upper GI Series<\/h3>\n<div class=\"faq_list\">\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q3. Can I have the gastroscopy under sedation?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> No. At our center, gastroscopy uses local anesthesia for the nose or throat. Therefore, you remain awake during the examination.<\/p>\n<p class=\"KoteiPage_Text\">We do not offer gastroscopy under sedation. If you feel anxious, ask our staff about the examination flow before your appointment.<\/p>\n<\/div>\n<\/details>\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q4. What is the difference between gastroscopy and an upper GI series?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> Gastroscopy lets the doctor look directly at the lining of the esophagus, stomach, and duodenum. If needed, the doctor can also take a small tissue sample for biopsy.<\/p>\n<p class=\"KoteiPage_Text\">In contrast, an upper GI series uses X-ray imaging after barium spreads inside the stomach. Therefore, the two tests check the stomach in different ways.<\/p>\n<h4 class=\"KoteiPage_SubTitle KoteiPage_SubTitle--sub\">Upper GI Series Restrictions<\/h4>\n<p class=\"KoteiPage_Text\"><span style=\"text-decoration: underline; color: #ff0000;\">The following people cannot undergo an upper GI series:<\/span><\/p>\n<div class=\"Pg_TextBlock\">\n<ul class=\"Pg_InfoList\">\n<li class=\"Pg_InfoList_Item\">Pregnant people, or those who may be pregnant, cannot take this test. If you are breastfeeding, contact us in advance.<\/li>\n<li class=\"Pg_InfoList_Item\">Anyone with a history of hypersensitivity to barium preparations should avoid this examination.<\/li>\n<li class=\"Pg_InfoList_Item\">A history of intestinal obstruction makes this test unsuitable.<\/li>\n<li class=\"Pg_InfoList_Item\">This examination is not available within 2 months after colorectal polyp removal.<\/li>\n<li class=\"Pg_InfoList_Item\">Recent abdominal or orthopedic surgery within the past year may prevent this examination.<\/li>\n<li class=\"Pg_InfoList_Item\">Myocardial infarction or cerebral infarction within the past year may also make the test unsuitable.<\/li>\n<li class=\"Pg_InfoList_Item\">Fluid restrictions due to kidney disease, dialysis, or similar conditions may prevent safe testing.<\/li>\n<li class=\"Pg_InfoList_Item\">Difficulty standing independently may make the examination unsafe.<\/li>\n<li class=\"Pg_InfoList_Item\">Difficulty holding the handrail of the imaging table may also prevent testing.<\/li>\n<li class=\"Pg_InfoList_Item\">People weighing 120 kg or more cannot undergo this examination.<\/li>\n<li class=\"Pg_InfoList_Item\">Your condition or questionnaire responses on the day may make the examination unsuitable.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/details>\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q5. Is the gastroscopy performed through the mouth?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> You may choose nasal insertion or oral insertion. If you are unsure which method to choose, ask our staff when you make your reservation.<\/p>\n<\/div>\n<\/details>\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q6. Are there any weight restrictions?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> People weighing 120 kg or more may not be able to undergo certain examinations. In addition, some tests depend on your physical condition on the day.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<h3 id=\"reports-payment-follow-up\" class=\"KoteiPage_SubTitle\">Frequently Asked Questions About Reports, Payment, and Follow-Up<\/h3>\n<div class=\"faq_list\">\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q7. Can I bring my child with me?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> We do not have childcare facilities. Therefore, arrange childcare before your appointment.<\/p>\n<\/div>\n<\/details>\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q8. How long does it take to receive the examination report?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> We mail the report within 2 to 3 weeks. However, the timing may vary depending on the examination details.<\/p>\n<\/div>\n<\/details>\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q9. Is payment at the counter accepted by cash only?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> No. In addition to cash, we accept credit cards. You may use JCB, VISA, or MASTERCARD.<\/p>\n<\/div>\n<\/details>\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q10. What should I do if I have questions after receiving my report by mail?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> Contact us by email or phone. After we confirm your identity, staff will answer your questions.<\/p>\n<\/div>\n<\/details>\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q11. What happens if my results show an abnormality?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> If your results require urgent attention, we will arrange for you to see a doctor promptly.<\/p>\n<p class=\"KoteiPage_Text\">Also, if you would like a referral letter, we will prepare one and provide it to you.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<h3 id=\"brain-dock-ct-mri\" class=\"KoteiPage_SubTitle\">Brain Dock, CT, and MRI<\/h3>\n<div class=\"faq_list\">\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q12. What is the difference between a head CT and a brain MRI?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> CT and MRI both create cross-sectional images. CT uses X-rays. Meanwhile, MRI uses a powerful magnet and radio waves, so it does not involve radiation exposure.<\/p>\n<p class=\"KoteiPage_Text\">CT helps detect bleeding, trauma, cerebral hemorrhage, and subarachnoid hemorrhage. MRI is better suited for tumors, degenerative diseases, subacute or chronic cerebrovascular disorders, and micro-infarctions.<\/p>\n<h4 class=\"KoteiPage_SubTitle KoteiPage_SubTitle--sub\">MRI Safety Notes<\/h4>\n<p class=\"KoteiPage_Text\"><span style=\"text-decoration: underline; color: #ff0000;\">Important notes regarding MRI<\/span><\/p>\n<p class=\"KoteiPage_Text\">The following people cannot undergo MRI examination at our hospital:<\/p>\n<div class=\"Pg_TextBlock\">\n<ul class=\"Pg_InfoList\">\n<li class=\"Pg_InfoList_Item\">People with a cardiac pacemaker, stimulation electrodes, cochlear implant, or similar device cannot undergo MRI.<\/li>\n<li class=\"Pg_InfoList_Item\">Pregnant people, or those who may be pregnant, cannot undergo this examination.<\/li>\n<\/ul>\n<\/div>\n<p class=\"KoteiPage_Text\">In addition, the following people may not be able to undergo MRI examination at our hospital:<\/p>\n<div class=\"Pg_TextBlock\">\n<ul class=\"Pg_InfoList\">\n<li class=\"Pg_InfoList_Item\">Metal implants in the body, such as cerebral aneurysm clips or artificial joints, may prevent MRI.<\/li>\n<li class=\"Pg_InfoList_Item\">Claustrophobia or difficulty in enclosed spaces may make MRI difficult.<\/li>\n<li class=\"Pg_InfoList_Item\">Difficulty remaining in the same position for an extended period may also prevent MRI.<\/li>\n<\/ul>\n<\/div>\n<p class=\"KoteiPage_Text\">A specialist physician reviews Brain Dock MRI\/MRA results before we finalize the report.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<h3 id=\"female-patients\" class=\"KoteiPage_SubTitle\">Frequently Asked Questions for Female Patients<\/h3>\n<div class=\"faq_list\">\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q13. Can I have my check-up while menstruating?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> For the stool examination, you may use a sample collected before or after your period.<\/p>\n<p class=\"KoteiPage_Text\">For the urine examination, you may bring a sample on the day of your appointment if you collected it within one week of your visit.<\/p>\n<p class=\"KoteiPage_Text\">For cervical cytology, the examination can proceed as long as bleeding is not heavy.<\/p>\n<\/div>\n<\/details>\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q14. Should I choose mammography or breast ultrasound for breast cancer screening?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> For women aged 40 and over, we recommend mammography. It can detect fine calcifications and small lumps that are difficult to feel.<\/p>\n<p class=\"KoteiPage_Text\">For younger women or those with high breast density, mammography may make lumps harder to detect. In such cases, breast ultrasound is recommended.<\/p>\n<p class=\"KoteiPage_Text\">In addition, using both examinations may support earlier detection.<\/p>\n<p class=\"KoteiPage_Text\">Mammography is not available for those who have had breast augmentation surgery, have a pacemaker, or have a VP shunt.<\/p>\n<\/div>\n<\/details>\n<details class=\"faq_item\">\n<summary class=\"faq_question\">Q15. Can I have a check-up if I am pregnant or think I may be pregnant?<\/summary>\n<div class=\"faq_answer\">\n<p class=\"KoteiPage_Text\"><strong>A.<\/strong> You cannot undergo examinations that involve radiation. These include chest X-ray, upper GI series, mammography, and head CT.<\/p>\n<p class=\"KoteiPage_Text\">Contact us in advance if you are pregnant or think you may be pregnant.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<div id=\"contact-us\" class=\"faq_contact\">\n<h4 class=\"KoteiPage_SubTitle KoteiPage_SubTitle--sub faq_contact_title\">Contact Us<\/h4>\n<p class=\"KoteiPage_Text\">These Frequently Asked Questions cover common topics, but our staff can also help with individual concerns.<\/p>\n<p class=\"KoteiPage_Text\">Reservations for medical check-ups and health screenings are accepted by phone.<\/p>\n<p class=\"KoteiPage_Text\">For inquiries, contact us by phone or use the inquiry form below.<\/p>\n<p class=\"KoteiPage_Text\">TEL: <a class=\"KoteiPage_Tel\" href=\"tel:0663510866\">06-6351-0866<\/a> (Direct line \u00b7 14:00\u201316:00)<br \/>\nFAX: 06-6242-8081<\/p>\n<div><a class=\"KoteiPage_FormLink\" href=\"https:\/\/www.heartfull.or.jp\/kano\/about\/contact\/hcm-en\">Inquiry Form<\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions (Click to expand) Frequently Asked Questions about medical check-ups and health scr [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-about-kano-en.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9065","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Frequently Asked Questions Find answers about check-up reservations, parking, gastroscopy, reports, payment, Brain Dock, MRI, and female patient concerns.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.heartfull.or.jp\/kano\/frequently-asked-questions\" \/>\n\t\t<meta name=\"generator\" content=\"All in 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